SHIPPING & RETURNS

Do you ship worldwide?
Yes. Dream Spec ships worldwide. Shipping options, prices and estimated delivery times are shown at checkout based on your location.

How long does shipping take?
Delivery times vary depending on your country and the shipping method selected at checkout. Please allow additional time for order processing before your item is shipped.

How do I track my order?
Once your order has been shipped, you’ll receive a shipping confirmation email with tracking details where available.

Will I have to pay customs or import fees?
International orders may be subject to customs duties, taxes or import fees depending on your country. These charges are the responsibility of the customer.

Can I change or cancel my order?
Because our products may enter production shortly after purchase, changes or cancellations cannot always be guaranteed. Contact us as soon as possible if you need help with an order.

Do you accept returns or exchanges?
We do not accept returns or exchanges for change of mind, incorrect size selection or unwanted items. Please check our size guide carefully before ordering.

What if my item arrives damaged, faulty or incorrect?
If your order arrives damaged, faulty, incorrect or does not match its description, contact us with your order number and clear photos of the issue. We’ll review it and provide an appropriate solution.

What if I entered the wrong shipping address?
Contact us as soon as possible. If your order has already entered production or shipped, we may not be able to change the address.

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Need help?
Contact us through our Contact page and include your order number where possible.